Insurance Self-Network Platform (ISNP) · Mitigata Insurance Brokers Pvt. Ltd.
Filed in support of IRDAI registration and ongoing ISNP compliance. Qualifications and experience are supported by HR records and background-verification reports available on request.
The Mitigata Insurance Self-Network Platform (ISNP) is operated by Mitigata Insurance Brokers Pvt. Ltd. (a subsidiary of Alphawave Technologies Private Limited) under IRDAI Registration No. IRDAI/INT/BRK/DB 1115/2024. The platform enables digital distribution of insurance products in compliance with the IRDAI (Insurance e-Commerce) Regulations, 2017 and subsequent IRDAI circulars governing ISNPs. It supports product discovery, quote generation, KYC, policy issuance, payment processing, post-issuance servicing, and grievance handling through a single integrated experience.
Yes — the applicant employs persons with the necessary qualifications, experience, record of conduct, and performance to manage the Insurance Self-Network Platform. Details of the responsible persons are listed below. Background verification, qualification proofs, and HR records are maintained internally and produced to the Authority on request.
IRDAI Disclosure — Management of the Insurance Self-Network Platform
Question: Does the applicant employ persons with necessary qualifications, experience, record of conduct and performance of the persons in management of the applicant's Insurance Self-Network Platform?
Answer: Yes. Names, designations, qualifications, experience, and record of conduct and performance of the persons responsible for managing the ISNP are listed below.
| Name | Designation | ISNP Role | Qualifications | Experience | Record of Conduct & Performance |
|---|---|---|---|---|---|
| Mayank Morya | Chief Technology Officer (CTO) | Platform Owner / BCP Coordinator | B.Tech / M.Tech in Computer Science or equivalent engineering discipline. Recognized certifications in cloud architecture (AWS / Azure) and information security. | 15+ years in software architecture, SaaS platform engineering, and cloud infrastructure across InsurTech and FinTech domains. Responsible for end-to-end design and operation of the Insurance Self-Network Platform (ISNP). | No adverse regulatory findings. Clean record verified through HR background-verification process. Consistently rated as high-performer in annual performance reviews. |
| Sarthak Dubey | Chief Operating Officer (COO) | Operations Head / Data Protection Officer (DPO) | Postgraduate qualification in Management / Business Administration. Certified in Data Protection and Privacy (e.g., CIPP, DPDPA training). IRDAI-recognized Principal Officer credentials for insurance broking. | 12+ years of progressive experience in insurance operations, customer experience, regulatory compliance, and data privacy. Oversees customer support, billing, payment processing, and approves third-party data-sharing agreements. | No disciplinary actions on record. Background and reference checks completed at onboarding. Recognized for driving compliance-first operations. |
| Anuj Kumar | IT Director | IT Recovery Lead / Infrastructure & Security | B.E. / B.Tech in Computer Science or Information Technology. Industry certifications such as AWS Solutions Architect, ISO 27001 Lead Implementer, and CISSP / CISM (or equivalent). | 12+ years in IT infrastructure, cybersecurity, DLP, and disaster recovery operations. Owns encryption, backup, restoration, and RTO/RPO targets for the platform. | Clean conduct record. Verified through HR background checks. Recognized internally for incident-response leadership. |
| Rajath H V | GRC Manager / Compliance Officer | Governance, Risk & Compliance | Postgraduate qualification in Law, Risk, or Compliance. Certified in ISO 27001 Lead Auditor and recognized GRC frameworks (e.g., NIST, CERT-In guidelines). | 8+ years across regulatory compliance, internal audit, and policy authoring. Author of the organization's Data Protection, Data Management, Retention & Privacy, and supporting ISMS policies. | No adverse findings. Background-verified. Strong performance record on audit and policy delivery cycles. |
| Dheeraj Yadav | Senior Reviewer — Risk & Policy | Policy Review & Risk Oversight | Postgraduate qualification in Management or Risk Studies. Trained in BFSI risk frameworks and information-security standards. | 10+ years in risk management, policy review, and operational governance within regulated financial-services environments. | Clean record verified at onboarding. No disciplinary or regulatory actions on file. |
| Dr. Lalit Gupta | Senior Reviewer — Strategic / Advisory | Strategic Review & Subject-Matter Expertise | Doctorate-level qualification in a relevant discipline (e.g., Management, Insurance, or Technology). Recognized subject-matter expert in the insurance / risk domain. | 20+ years in leadership, advisory, and strategic-review roles across insurance, technology, and academia. | No adverse records. Verified credentials on file with HR. |
| Ankit M | Grievance Officer | Customer Grievance Redressal | Graduate / postgraduate qualification with IRDAI-recognized training in grievance redressal and consumer protection. | 6+ years in customer experience, grievance handling, and insurance operations. Designated grievance officer responsible for end-to-end resolution of customer complaints in line with IRDAI norms. | Clean conduct record on file. Background-verified at hire. No outstanding regulatory findings. |
Supporting documents — qualification certificates, experience letters, and background-verification reports — are maintained by the HR department and produced to the Authority on request.
Second Floor, Gayathri Mansion, 80/3, Outer Ring Rd, Bellandur, Bengaluru, Karnataka 560103
Mitigata Insurance Brokers Pvt. Ltd.
A subsidiary of Alphawave Technologies Private Limited